Three Ways to Keep Your Remote Employees Engaged

12 November, 18

Engaged remote workers may seem like an oxymoron, but rather than just being names you see online or voices you hear during your semiweekly check-in meeting, remote employees can be engaged and productive. A recent study by ConnectSolutions found that 77 percent of remote workers get more done in fewer hours due to fewer distractions like meetings, conversations, and noisy coworkers.

Hard to believe? Maybe 5-10 years ago, but technology and connectivity have improved significantly – allowing companies to remove the “remote feeling” for both remote and on-site employees.

In another study by global workplace analytics, 95 percent of employers say telework has a high impact on employee retention. Telecommuting is an excellent way to ensure you have the best team members in place – regardless of location. With the proper tools in hand, remote workers can feel connected, engaged and productive.

Contrary to widespread belief, hiring remote workers can be financially advantageous to companies. According to industry research, employers realize an average of $10K in savings when their employees elect to work remotely full-time – mostly from equipment and support infrastructure.

Even with technology, ensuring workers are productive can require re-framing workflows and utilizing the appropriate collaboration tools to guarantee that far-flung teams connect regularly.

To ensure your remote workers are performing – there are three critical technologies to keep everyone communicating effectively and productive.

Hosted Voice
When cloud services became broadly available and reliable, they also brought hosted voice – a business phone service that enables unified communication from any device and location.The flexibility of hosted voice services gives users full control over their phone system. It’s easy to reset a voicemail password or turning on holiday hours – regardless of location. Furthermore, when properly architected, the sound quality on hosted voice improves significantly, while giving IT teams the ability to monitor quality and adjust when necessary.

Video Conferencing
Thinking of remote-workers as just a voice on the other end of the line can drastically impact performance and engagement. Engage with remote workers as dynamically as you would with in-office employees is critical to a successful relationship. With studies showing that up to 93 percent of communication is nonverbal, high-quality video conferencing is an effective way to connect more effectively.

Enabling teams to see each other is an easy and low-cost way to improve meeting efficiency while minimizing miscommunications.

When done correctly, webcasts are an excellent way to relay information and track user engagement. Webcasts keep telecommuters in the loop through live-streamed meetings, conferences, and events. Recording a webcast makes it easy for disparate teams to connect at any time and replay events.

By implementing these three tools, companies can not only improve the performance and relationships with remote workers but also provide tools to make every employee more productive and engaged – all at prices that can be cost-neutral or even product net savings for companies.

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